Last updated: October 30, 2026
CutMyPropTax ("we," "us") operates cutmyproptax.com (the "Service"), a tool that checks Florida property-tax assessments against public records and, optionally, monitors properties over time. This policy explains what we collect, why, and your choices.
| Category | What | When |
|---|---|---|
| Property lookups | The address or terms you type, and the properties you check (address, parcel/folio, county) | When you search and view a result |
| Technical & location | IP address, approximate location (city/region/country) derived from your IP, browser, device, operating system, language, referring site, and campaign (UTM) tags | Automatically, on each visit |
| Account & contact | Your email address (and name, if you provide it) | When you sign up to watch a property, log in, use the bulk checker (which asks for your name and email), or contact support |
| New Jersey filing-readiness reminders | Your email, selected municipality and tax year, consent wording and date, confirmation, delivery and unsubscribe records | When you opt in and confirm your email for one year-specific readiness notice. We do not require a property address. |
| Exemption alerts | Your name, email, property, screening tax year, and the exemption categories the screening marked “worth asking about,” “needs review,” or “nothing indicates it.” We do not retain the underlying age, income, residency, or ownership answers. | When you consent to receive your screening and exemption deadline alerts |
| Checkout reminders | Your name, email, property, reminder-choice wording and date, IP address, and the unpaid checkout reference | When the reminder option remains selected as you continue to payment; you may uncheck it |
| Case-found follow-ups | Your name, email, the eligible properties and derived screening estimates, plus the email-choice wording, date, IP address, and browser session identifier | When the email option remains selected during a bulk property check that finds at least one potential case; you may uncheck it |
| Usage analytics | Actions such as visit, search, view-result, and sign-up, tied to a random session identifier | As you use the Service |
| Support messages | Your name, email, the topic, and the message you write — plus your IP address | When you contact us through the help page |
| Purchases | Your name, email address, phone number, and billing address; the product bought, the amount, the date, and the property (parcel/folio, county, tax year) the packet was prepared for. We never receive or store your card number — our payment processor handles the card and we never see it. | When you buy a packet |
The property and assessment data shown by the Service comes from public records, not from you. In Florida that is the Department of Revenue's assessment roll and the county property appraisers. In Allegheny County, Pennsylvania it is the county's own assessment and sales records, published by the county and through the Western Pennsylvania Regional Data Center.
We do not sell your personal information, and we do not use it for third-party advertising.
cmpt_sess) — keeps you signed in to your dashboard. Essential.cmpt_outreach) — after you follow a campaign link, a signed cookie connects visits, searches, checkout activity, and purchases to that recipient link for up to 30 days. Links contain a random identifier, not your email address. Forwarding a link can attribute another person's activity to the original recipient. Our email provider may also report delivery, opens, clicks, and unsubscribes.We use a small set of vendors to run the Service, and share only what each needs:
We may also disclose information if required by law or to protect our rights.
New Jersey evidence report checkout saves the public records and prepared PDF before payment. Unpaid snapshots are removed after 30 days unless linked to a paid order; paid report snapshots follow the packet retention period (normally one year). Stripe collects payment and receipt contact details. A report purchase does not enroll you in filing reminders.
A selected property’s address and parcel identifiers are kept in session storage within the current browser tab for up to eight hours so supported tools can reuse your selection. Change property clears this selection. This handoff does not store owner names, contact details, purchase prices or eligibility answers.
Your explicitly selected state is remembered in your browser for up to 180 days. This preference stores only a state code and expiration, not your ZIP code or coordinates. Location suggestions require confirmation and cannot override a state-specific page or property link. You can change the state from the menu or clear browser storage. Browser location is requested only when you press “Use my location.”
If you grant browser location permission, rounded coordinates are processed by our service against bundled U.S. Census state boundaries. We do not save those coordinates, add them to account/property records, or share them with an external geocoding provider.
We keep watch subscriptions, exemption-alert subscriptions, and account email until you unsubscribe or ask us to delete them. Exemption alerts retain the derived categories, property, tax year, consent record, name and email—not the questionnaire's underlying answers. Analytics and search records are retained to understand and improve the Service. Advertising measurement. When you arrive from a Google ad and then complete a check, start a watch, begin checkout or buy, we tell Google that a conversion happened so we can see which ads are worth running. We do not send your name, email, address or which property you looked at. When you buy, we also send the amount paid and a reference number of our own that identifies the order rather than you — it carries none of your details and lets Google count one purchase once if you reload the receipt page. Nothing is sent if you simply visit and leave, and nothing is sent at all unless we are running ads. Multi-property lookups are recorded line by line so a mis-matched property can be investigated: we keep the identifier you submitted and the parcel it resolved to, with no name, email or IP attached. Those records are deleted automatically — addresses after 30 days, parcel numbers after 90 — and we never store the uploaded file itself. You can request deletion at any time (below).
Security logs — records of blocked or rate-limited requests, including the IP address involved — are kept for 90 days and then deleted automatically.
New Jersey readiness-reminder records are retained for up to 400 days and removed by the reminder maintenance job. Confirmation links expire after seven days. Each signup applies to one tax year, and every message includes an unsubscribe link.
Checkout-reminder consent records are retained for up to 400 days for consent and delivery auditing, then deleted automatically. The secure return link expires after seven days. You may unsubscribe from these reminders at any time.
Case-follow-up choice records and their derived eligible-property results are retained for up to 400 days for consent and delivery auditing, then deleted automatically. Secure return links expire after seven days. You may unsubscribe at any time.
Purchase records are treated differently. If you ask us to delete your data, we remove your contact details from the order — but we keep the transaction itself (what was bought, for how much, and when), because it is an accounting record we are required to retain for tax and payment-dispute purposes. It no longer identifies you. Stripe keeps its own record of the payment under its retention rules; a request to erase that goes to Stripe.
A petition already filed with a Value Adjustment Board is that board's record, not ours, and we cannot withdraw or delete it.
We use industry-standard measures (encrypted transport, access controls, secret management). No method of transmission or storage is perfectly secure, but we work to protect your data.
The Service is intended for adults and is not directed to children under 18.
We may update this policy; we'll revise the "Last updated" date above and, for material changes, provide additional notice where appropriate.
Questions or requests: support@cutmyproptax.com.